Catalog Search Results
Publisher
TMW Media
Pub. Date
2023.
Language
English
Description
Creating an agenda and keeping a meeting short and to the point has never been easier. The Agenda template in this project has been specially designed to ensure brevity and organization. The informal minutes capture the essence of the meeting and are meant to provide an outline and brief summary of what was discussed, what decisions were made, and who is responsible for taking action. Templates included. We will learn how to create an effective Agenda,...
82) Sign with Robert
Publisher
Cineverse
Pub. Date
2022.
Language
English
Description
This educational sign language and Deaf culture series taught by professional Deaf actor/educator Robert DeMayo is for teachers, sign language students, parents and anyone who wants to learn more about Deaf culture and American Sign Language.
Publisher
TMW Media
Pub. Date
2023.
Language
English
Description
The internet makes complaining easy - but comments and statistics are the roadmap to marketing and improvement. Statistically, consumers are engaged, informed and have limited time to make purchases. Do not lose them due to poor customer service, poor telemarketing techniques, poor order processing, or poor technical support. Every single person in your organization should be caring for customers in ways that exceed their expectations. We’ll learn...
84) Business Management & HR Training: Episode 11,Business Management & HR Training The Empathy Muscle
Publisher
TMW Media
Pub. Date
2023.
Language
English
Description
Empathy is the ability to relate to the thought, emotion, or experience of others. Empathy is a right brain activity that allows you to step into the shoes of another person and understand their feelings and needs. Considering Americans are polarized yet businesses need relationships, it is time we support ourselves and other with compassion and sensitivity. We should be curious about the views and experiences of others. We will learn how important...
85) Business Management & HR Training: Episode 15,Business Management & HR Training Jealousy at Work
Publisher
TMW Media
Pub. Date
2023.
Language
English
Description
The workplace does not contain cookie cutter workers. The workplace has talented employees with personalities. Some are quiet and perform their duties with precision and excellence every day. Others appear to be more visible and garner recognition for their charisma and contributions. And then there are those whose insecurity leads them to wander the halls in a state of envy jealousy. Jealousy is angry agitated worry. It is human behavior we experience...
Publisher
TMW Media
Pub. Date
2023.
Language
English
Description
Learn how to prepare your mindset before taking a call. We will learn good phone techniques and the key to great customer service. Every person that walks into your store, contacts you by phone or online is entitled to your respect, your assistance and your attention, yet 89% of shoppers have stopped buying from an online store after they experienced poor customer service. This a lost opportunity because great customer service translates into more...
Publisher
TMW Media
Pub. Date
2023.
Language
English
Description
The best way to handle a difficult customer is to put the word "difficult" in perspective. A customer perceived as difficult may be more in the eyes of the customer service representative or company than the customer. Customers react to stress and disappointment in a variety of ways. They need someone with who they can vent, someone who will provide a quick resolution. Businesses who understand how to handle difficult customers can reap huge rewards....
Publisher
TMW Media
Pub. Date
2023.
Language
English
Description
In the U.S. alone, 11 million formal business meetings occur every day. Managers attend more than 60 meetings per month and 37% of employee time is spent in meetings. This program gives solutions to reduce unnecessary meeting time, boost morale and productivity and create meaningful and motivated company meetings. We’ll learn why meetings are often counterproductive and the components of a successful meeting.
Publisher
TMW Media
Pub. Date
2023.
Language
English
Description
Land an Interview! The key to a successful interview is preparation. The one aspect that will ensure an impressive interview is preparation, preparation, preparation. If your compelling resume and cover letter landed you an interview, it’s time to prepare for the actual interview and there is no better way than to anticipate and prepare for the questions. This program teaches the importance of researching a company and how to anticipate and prepare...
Publisher
TMW Media
Pub. Date
2023.
Language
English
Description
No matter what vehicle it uses, negativity is damaging to the workplace. It may be found in gossip, attitude and general communication. Negativity can lead to distrust within a team and a decrease in employee engagement. It saps energy and diverts attention from productivity and performance. We’ll learn why an employee may act in a negative manner and how to recognize common behavior issues. It teaches how to create a positive attitude and how leaders...
Publisher
TMW Media
Pub. Date
2023.
Language
English
Description
Learn how lying adversely affects the workplace, how liars distort information and the cues and clues to spot an employee being dishonest. Deception. Businesses lose about 5% of its revenue due to fraud each year which is 3.5 trillion worldwide. From fraud and theft to leaks and embezzlement, deception ruins innovationb, damages teams, and destroys reputations. Manipulation, disinformation, and histrionics have no place in the workplace. Train yourself...
92) Business Management & HR Training: Episode 3,Business Management & HR Training Compassion Fatigue
Publisher
TMW Media
Pub. Date
2023.
Language
English
Description
Compassion Fatigue is a combination of physical, emotional, and spiritual depletion associated with caring for people in significant pain and physical distress. We are proud of the professionals and the volunteers that follow their passion to help the lives of others. We appreciate their serviced and depend on their expertise. And with such responsibility comes rewards for caring and a cost for caring. Caring too much can hurt. We often forget that...
Publisher
TMW Media
Pub. Date
2023.
Language
English
Description
We all wish for businesses to be healthy and sustainable and companies are under constant pressure to grow. Each day business owners can spend their time maintaining systems and using Strategic Thinking (business analysis, strategizing and planning). Planning the future of your company in an organized manner is essential to its expansion and increased revenue. Unfortunately, many owners and managers get caught up in the spinning wheel of everyday...
Publisher
TMW Media
Pub. Date
2023.
Language
English
Description
As children, we were taught to distinguish right from wrong and to get the answer right. To be right was so important that, when wrong, our first reactions were to deny it, get defensive, blame others, or internalize it. As adults, it is no wonder why so many people fear making mistakes - even to the point of viewing failure as permanent and success as temporary. Now is the time to etch this phrase into our minds "trial and error learning." We will...
Publisher
TMW Media
Pub. Date
2023.
Language
English
Description
It takes a very special individual to excel at customer service. The skilled individual is adaptable, articulate, attentive, caring, compassionate, confident, curious, flexible, friendly, goal-oriented, helpful, kind, motivated, patient, persuasive, a problem-solver, and tenacious. Now for those who may not possess every quality, they can be learned and serve you well throughout your career. We will learn the qualities of a great customer service...
Publisher
TMW Media
Pub. Date
2023.
Language
English
Description
Learn why we tell lies, the statistics about deception and the cues and clues to spot if someone is being dishonest. Deception is defined as the intentional withholding of information or diliberately misleading information to a participant. We lie. Often for good reason - but we lie. Children can deceive as early as 6 months using fake laughter or pretend crying just to get attention. To maintain healthy relationships, it is a good idea to learn the...
Series
Publisher
BayView Fitness
Pub. Date
c2010
Language
English
Appears on list
Description
Discover improved balance, strength, flexibility, and mobility at any age with gentle therapeutic Tai Chi-inspired exercise from America's premier Tai Chi and fitness expert, Scott Cole. Guiding you through a delectable continuum of breath, movement, Tai Chi, Chi Kung, stretching, and chair exercise, Discover Tai Chi for Balance and Mobility delivers easy-to-follow, effective exercises to help prevent falling, while improving overall balance, strength,...
Publisher
Gravitas Ventures
Pub. Date
2021.
Language
English
Description
BEYOND IMPOSSIBLE exposes the corruption of the fake meat industry and how it ties in with the sinister plans of a global elite. Health expert Vinnie Tortorich breaks asks the intriguing question: What do Harvard University, internet Vegans and the World Economic Forum all have in common? A religious desire for the world to go Vegan.
100) City of Gold
Publisher
IFC Films
Pub. Date
2022.
Language
English
Description
Jonathan Gold, the man who made food trucks and family restaurants foodie destinations, takes us on a mouth-watering odyssey in search of the next great culinary discovery.
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