A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession,

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Linda Babcock is the James M. Walton Professor of Economics and head of the Department of Social and Decision Sciences at Carnegie Mellon University. Sara Laschever is a writer whose work has appeared in such publications as the New York Times, the New York Review of Books, Harvard Business Review, the Guardian, and Vogue. Babcock and Laschever are the coauthors of Ask For It: How Women Can Use the Power of Negotiation to Get What They Really Want....

Franklin explains that most leaders are focused on what they want to say, rather than what the people they're trying to reach what to know. She offers a program to help you develop two-way communication in your company, and make a positive difference.

"From the Director of the Mediation Clinic at Columbia Law School, Ask for More shows that by asking better questions, you get better answers-and better results from any negotiation"--