NEW YORK TIMES BESTSELLER • Award-winning actor Alan Alda tells the fascinating story of his quest to learn how to communicate better, and to teach others to do the same. With his trademark humor and candor, he explores how to develop empathy as the key factor.

“Invaluable.”—Deborah Tannen, #1 New York Times bestselling author of You’re the Only One I Can Tell and You Just Don’t...

In The Verbally Abusive Relationship, you'll find validation, understanding, and encouragement for your decision to change the situation. If you or someone you know answers "yes" to one or more of the following questions, this book is required reading:

Does your partner seem irritated or angry at you several times a week?

Does he deny being angry when he clearly is?

Do your attempts to discuss feelings of pain or emotional distress

...

"Most of us have been educated from birth to compete, judge, demand, and diagnose--to think and communicate in terms of what is 'right' and 'wrong' with people. At best, communicating and thinking this way can create misunderstanding and frustration. At its worst, it can lead to anger, depression, and even emotional or physical violence. [This book] uses stories, role-plays, and real-world examples to introduce the Nonviolent Communication (NVC) process....

"One person talks; the other listens. It's so basic that we take it for granted. Unfortunately, most of us think of ourselves as better listeners than we actually are. Why do we so often fail to connect when speaking with family members, romantic partners, colleagues, or friends? How do emotional reactions get in the way of real communication? This thoughtful, witty, and empathic book has already helped over 100,000 readers break through conflicts...

Faber and Mazlish use real-life situations to show how you can respect and respond to your child's feelings and satisfy your own needs.

Introducing his simple Principles of Persuasion, the media guru and Award-winning correspondent shows business leaders how to craft the right message and deliver it using the right language - both verbal and nonverbal - to get what they want. --Publishers description.

"A guide to learning how to communicate with people who have diametrically opposed opinions from you, how to empathize with them, and how to possibly change their minds"--