"Provides advice on how to participate effectively in videoconferences, rather than just how to set them up. The authors offer dozens of tips and real-life examples showing how to integrate videoconferencing into business communications, express yourself effectively, and look and sound your best while on camera. The authors show that just like traditional meetings, there are a lot of skills and tricks that can mean the difference between a successful...

Like it or not, on the job, appearance matters! But what's the right look for YOUR workplace? Or your NEXT one? Learn about the four levels of business dress, tips on accessories and grooming, and how to build an affordable wardrobe.

"A guide to handling difficult conversations calmly and gracefully. The author shows readers how to defuse verbal attacks, maintain one's composure in stressful situations, and deal with difficult people without becoming one"--

Before he got a job at Esquire and before he became the etiquette columnist at Entrepreneur magazine, Ross McCammon was staring out a second -floor window at a parking lot in suburban Dallas wondering if it was five o'clock yet. One phone call from Esquire changed everything. This is McCammon's honest, funny, and entertaining journey from impostor to authority-a story that begins with periods of debilitating workplace anxiety but leads to rich insights...

Originally published in 1896, "Robert's Rules of Order," remains to this day the manual of choice when it comes to conducting orderly productive proceedings. As General Henry M. Robert describes in his preface to the work, "The object of Rules of Order is to assist an assembly to accomplish in the best possible manner the work for which it was designed. To do this it is necessary to restrain the individual somewhat, as the right of an individual,...

Don't Take the Last Donut gives you the tools you need to be confident and letter-perfect in any business setting-from pitch to presentation, from networking to contract negotiations, and everything in between. With this book, you will easily master the art of small talk, the protocol of the perfect business introduction, and the many nuances of the business lunch. You'll learn: The protocol of the proper business introduction…even if you have forgotten...

Netiquette is an e-mail eitquette, rules and style guide to e-mail processing, wiriting, and replying. Netiuette is dedicated to hte millions of confused, frustrated, and over-worked e-mail users who struggle each day to translate poorly written e-mail and text messages. Netiquette offers insight into cultural differences, formats, and wordiness: along with finding the time to even read the never ending flow of messages. A newly updated chapter is...

Vincent Toroscata spent thirty-five years working on Wall Street. Now, he brings you into the heart of the worlds busiest financial center and unveils lessons that apply to virtually any workplace. By closely observing what went on around him, Toroscata advanced his career. You can also develop insights into the practices and procedures where you work. Its essential to harness new ways of thinking to determine what drives your organization and why....