How hard is it to be your customer? : using journey mapping to drive customer-focused change
(Paperback)

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Published
Rochester, NY : Paramount Market Publishing, Inc., [2019].
Physical Desc
xiv, 173 pages ; color illustrations ; 22 x 28 cm
Status
Medford Library Branch  1 available
658.812 TIN 2019

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Medford Library Branch658.812 TIN 2019On Shelf

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Format
Paperback
Language
English
ISBN
1941688640, 9781941688649

Notes

Bibliography
Includes index.

Citations

APA Citation, 7th Edition (style guide)

Tincher, J., & Newton, N. (2019). How hard is it to be your customer?: using journey mapping to drive customer-focused change . Paramount Market Publishing, Inc. .

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Tincher, Jim and Nicole Newton. 2019. How Hard Is It to Be Your Customer?: Using Journey Mapping to Drive Customer-focused Change. Rochester, NY: Paramount Market Publishing, Inc.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Tincher, Jim and Nicole Newton. How Hard Is It to Be Your Customer?: Using Journey Mapping to Drive Customer-focused Change Rochester, NY: Paramount Market Publishing, Inc, 2019.

MLA Citation, 9th Edition (style guide)

Tincher, Jim,, and Nicole Newton. How Hard Is It to Be Your Customer?: Using Journey Mapping to Drive Customer-focused Change Paramount Market Publishing, Inc. , 2019.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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