De-escalate : how to calm an angry person in 90 seconds or less
(Audiobook CD)

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Published
New York : Simon & Schuster, Inc., [2017].
Edition
Unabridged.
Physical Desc
6 audio discs (7 hr.) : CD audio, digital ; 4 3/4 in.
Status
Talent Library Branch
AB 303.69 NOL
1 available

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Published
New York : Simon & Schuster, Inc., [2017].
Format
Audiobook CD
Edition
Unabridged.
Language
English
UPC
9781508245490

Notes

General Note
Compact discs.
General Note
Title from container.
Participants/Performers
Read by Aleyo Dao.
Description
Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method. Douglas E. Noll offers offers a new set of social listening and communication skills, based on the latest findings in neuroscience and meditation. Along with practical exercises and scenario-based examples, each chapter focuses on specific themes, such as dealing with emotionally charged teenagers and frustrated coworkers. Additionally, Noll shares practical tips on how to be civil in an uncivil society.

Citations

APA Citation, 7th Edition (style guide)

Noll, D., & Dao, A. (2017). De-escalate: how to calm an angry person in 90 seconds or less (Unabridged.). Simon & Schuster, Inc..

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Noll, Douglas, 1950- and Aleya Dao. 2017. De-escalate: How to Calm an Angry Person in 90 Seconds or Less. Simon & Schuster, Inc.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Noll, Douglas, 1950- and Aleya Dao. De-escalate: How to Calm an Angry Person in 90 Seconds or Less Simon & Schuster, Inc, 2017.

MLA Citation, 9th Edition (style guide)

Noll, Douglas, and Aleya Dao. De-escalate: How to Calm an Angry Person in 90 Seconds or Less Unabridged., Simon & Schuster, Inc., 2017.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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